© 2000-2020 Home Depot Product Authority, LLC. This would include items like lawn mowers, leaf blowers and any other items that use flammable liquids or gases. Check out … Shop our wide selection of online departments and save even more with free shipping on qualifying items. Where can I find out more information about the return policy? Furniture must be returned within 30 days of purchase. We know sometimes you need it now, and can't wait for a furniture sale or a rug sale, or any of The Home Depot sales to find great values. … Any product damage or defects must be reported within 30 days of purchase. Plus, for items not in-stock at your local store, we offer Buy Online, Ship to Store. Refine Your Search. 50 Home Depot coupons and promo codes for December. When you need your items fast, take advantage of our Free In-Store Pickup today. The Home Depot Price Adjustment Policy Details If you have purchased a product within the last 30 days and it is now reduced in price, you can claim your Home Depot Price Adjustment either in-store or online … Dyson, Magic Chef, Ryobi, Dewalt, and more! Exceptions to this policy include cut flowers and floral arrangements. Sales to professional contractors are outpacing sales to do-it-yourself retail customers, as web sales outpace total sales, Home Depot says. Territories. For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com. Our goal is that you are completely satisfied with your purchase. Local store prices may vary from those displayed. Items purchased on homedepot.com can be returned to the store. Any product damaged or defective must be reported within 30 days of purchase. You'll be notified by email and text message (optional) when your order is ready. Wallpaper and flooring samples are not returnable. Home Depot Coupon 10% Off official coupons page is showing a wide range of the latest and most valuable deals, sales, and Home Depot Coupon 10% Off Promo Codes. Many items that are in-stock at your local store are available for same day pick up. Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. • Credit will be issued in-store at time of return and no return shipping charges will be incurred.†. No matter what you choose, our in-store or online deals, coupons, special and credit offers, give you the financial power to do more. Bring your shipment confirmation email with the bar code or the credit card used to make the purchase for ease of return. Category. When you're looking for better products at better values - look to the only name in improvement - The Home Depot. However, if you believe you have received an incorrect sample, please call Online Customer Support at 1-800-430-3376 for a replacement. Other shipping methods are available at checkout if you want your purchase delivered faster. Can I return my homedepot.com purchase to a Home Depot store? Live goods purchased online including houseplants, perennials, trees, holiday trees, wreaths and garlands, that are received damaged or dead, please contact Online Customer Support at 1-800-430-3376 within 3 days of delivery and we will promptly ship a replacement at no charge. Home Depot's Black Friday sale. The Home Depot now offers free shipping on over one million online items for most orders over $45. IMPORTANT: Whole house generators or stationary generators are non-returnable and non-refundable. Return by Mail: Credit is issued upon receipt and processing of the return in our warehouse. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), FREE DELIVERY ON OVER ONE MILLION ONLINE ITEMS EVERY DAY*, FREE IN-STORE PICKUP WHEN ORDERING ONLINE, FREE ONLINE ORDER RETURNS AT ANY HOME DEPOT STORE WITHIN THE U.S.**, Online Returns: Frequently Asked Questions. †Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. To learn more about our savings check out The Home Depot… Any project can easily become a reality with one of our savings options. Home Depot, Target and Best Buy are among the retailers planning to have longer sales with more savings online to help reduce crowds and spread out demand amid COVID-19. *FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. No worries, because we have everyday low prices on products to improve every part of your home. Saving money with our Home Depot … Use of this site is subject to certain Terms Of Use. Please return products containing hazardous materials to your local The Home Depot store. In the first quarter of 2014, Home Depot's online sales rose a better than expected 40%, adding a full percentage point to Home Depot's U.S. same-store sales growth of 3.3%. Home Depots buy online, pick up in store option lets you conveniently get what you need, now. Refunds will be issued to the original form of payment. For Homedepot.com Related Issues and Questions: Please call us at 1-800-430-3376 to speak directly with an Online Customer Care Specialist about your issue or send us an email using the form below. This excludes special or bulk-sized orders and is not valid on Christmas Day, Thanksgiving Day or the Friday, Saturday or Sunday following Thanksgiving Day. Specific items, or orders placed for pick up in stores located in Puerto Rico, may take longer due to inventory and/or availability. For major appliance orders, you’ll select the delivery date at the time of purchase. Housewares (98) Tools & Machinery (43) General Merchandise (29) Condition. Use of this site is subject to certain Terms Of Use. Plan ahead with confidence knowing your delivery will arrive on schedule. Be sure to bring a copy of your sales receipt with you. Please contact Online Customer Support at 1-800-430-3376 for further information. If you have received an arrangement that is defective or does not meet your expectations, contact Online Customer Support at 1-800-430-3376 to have a replacement sent to you at no-charge. The Home Depot Inc. reported a strong fiscal second quarter in total and particularly online sales, and much of the growth was due to stronger sales … HOME DEPOT. At this time, most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. The Home Depot deals can be found on countless of items storewide. Returns of online purchases accepted at Home Depot stores throughout the U.S. Top Home Depot promotion: Buy Online & Get Free In-Store Pick Up In Two Hours. 50% of online orders are picked up at a Home Depot … We take pride in the quality of the products we sell and offering great customer service is our top priority. The Home Depot Price Adjustment is a great way to save money on your past purchases! Shares of Home Depot fell about 5% in early trading on the news, a move that is … By contrast, Home Depot yesterday announced sales grew 7.1% to $28.3 billion, with comparable U.S. sales up 7.5%. Returning Products Containing Hazardous Materials. How do I return a product that is too large or heavy to be returned to a store or in the mail? Original shipping charges as well as any return shipping charges will be refunded if there was an error on the part of homedepot.com. For non-UPS returns, please return your order to a local retail store. The Home Depot now offers free shipping on over one million online items for most orders over $45. A Home Depot gift card will be issued to you upon return of any gift. The Home Depot delivers. Browse through the official coupons page seriously and regularly for Home Depot … Over 158,000 items are eligible for Free Shipping to Alaska and Hawaii. Returns (170) US … Televisions and computers must be returned within 30 days of purchase. Select items can ship to Alaska & Hawaii. You get 2-day delivery on thousands of in-demand home improvement items. Give your update and budget a boost with The Home Depot specials. Home Depot, which is No. In the first quarter, Home Depot's online sales increased a heady 40% year over year, following 50% growth rates in both the third and fourth quarters of 2013. Digital commerce is surging at the Home Depot Inc., and CEO and president Craig Menear attributes much of that to the retailer’s omnichannel efforts—or what he calls Home Depot’s interconnected retail strategy. All Rights Reserved. Generators must be returned within 30 days of purchase. There are so many options available to you. The Home Depot deals can be found on countless of items storewide. In the fourth … Need Help? "When it … The Online Customer Care Specialist will arrange pick up from your home. This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. The retailer's ad is 18 pages, and the savings run from Nov. 6 through Dec. 2 and are available while supplies last. The Home Depot is best known for having all things home improvement when you’ve got to DIY … During the quarter, HD also enjoyed a 79% uptick in online sales. You can also visit the Return Policy page for more information. Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. The Home Depot. For a listing of UPS locations in your area, please visit UPS.com. If you have received an incorrect sample, please contact Online Customer Support at 1-800-430-3376 for a replacement. If I live in Hawaii or Alaska, how do I return product? Founded in 1978, The Home Depot, Inc. is the world's largest home improvement specialty retailer with fiscal 2018 retail sales of $108.2 billion and earnings of $11.1 billion. You can also have your ordered shipped to the store for … Home Depot reported revenue that missed forecasts Tuesday morning and lowered its sales outlook too. Free standard delivery on appliance purchases of $396 or more. Black Friday as you know it is gone this year at Home Depot. See product descriptions for free shipping eligibility. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. Choose the Pick Up in Store option during online checkout and select your desired store for pick up. Return to a Home Depot store: Credit is issued in-store at time of return. **All returns are subject to The Home Depot's standard return policy. All our Home Depot Promo Code and sales are verified by our coupon hunters. Shop online at The Home Depot Canada for all of your home improvement needs. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376. The Home Depot Gift Card eGift Card PAYPAL Can I use a gift card not issued by The Home Depot to pay for my online order? Void where prohibited. Available at participating The Home Depot stores in the U.S. and Puerto Rico. Home Depot Coupon Policy. Any Major Appliance product damage must be reported within 48 hours of delivery by calling 1-800-455-3869. **, • Credit will be issued at the time the merchandise is received in our warehouse.†. Repairs will be made under the manufacturer’s warranty. Are original and return shipping charges refunded? If you find a better deal on an identical product at another local competitor, Home Depot… This service features more than over a million items that can be shipped free of charge to your local Home Depot store when you order online. We reserve the right to change or end this offer at any time. We’ve also got free delivery for appliance purchases of $396 or more and The Home Depot Protection Plan on most major appliances online and in-store. No Interest if Paid in Full within 18 Months* on any single-receipt, in-store or online purchase of $299 or more (including taxes) when you use your Home Depot ® Consumer Credit Card from Thursday, … After 48 hours, any product issues must be handled through your local The Home Depot store’s Special Services Desk. **All Alaska and Hawaii non-UPS returns must be returned to a retail store. Most orders will be ready within hours of when you place the order online. Look for the expected arrival date in your Shopping Cart under Product Information. If your question was not answered here, please visit the Return Policy page. If the item shipped UPS, you may return your product using the UPS return label that was enclosed with your order or return it to a local retail store. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com. Stop searching for a refrigerator sale, dishwasher sale, or washer and dryer sale at different retailers, when the must-have deals for appliance are all-in-one place. Boxes, or U.S. © 2000-2020 Home Depot Product Authority, LLC. Gift Cards may not be used as payment on any credit or loan account or for Tool Rental deposits. Once you've selected the Pick Up In Store option and arrived at the store you've chosen, stop by the Customer Service desk (or Pro desk if you are a contractor and have chosen that location during online checkout) for assistance with order pick up. Over one million Items Ship Free to Store Everyday, Items that are in-stock at your local store are available for same day pick up. The Home Depot just announced its Fall Savings sales event, which runs through Oct. 21. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. Need Help? The Home Depot Gift Cards are non-returnable and cannot be redeemed or exchanged for cash (unless required by law), check or credit. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). Where can I drop off a return using the UPS return label that was enclosed with my order? Not all home deals are created equal. Find the best Home Depot Coupon Code available online to get the best savings. All Rights Reserved. Custom made products, such as paint samples, are not returnable. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). or can be given directly to a UPS driver. Perennials, trees and shrubs have a one-year guarantee. Get free delivery on tool orders $45 and up. Just say, when, where and how. These cards can be used in any The Home Depot … Home Depot’s competitor coupon policy no longer honors competitor coupon codes, but price matching is still available. This great value for our online shoppers means it's easier than ever to start that gardening or repair project … How long will it take for me to receive a credit once I return an item? And you will find amazing in-store deals, online coupons and new low prices on lots of great items. The apparent financial benefit … There are no return shipping charges applicable for returns made to The Home Depot retail stores. The order is available only at the specific store selected by customer when placing order, during normal store operating hours and only for orders confirmed via email. Due to safety hazards, items that use flammable liquids or gases cannot be returned through the mail, even if the item was drained of these materials. Local store prices may vary from those displayed. Plus, FREE delivery on most major appliances. Alternately, you can arrange to return on your own, using the address specified on the return label. See product detail for free shipping eligibility. Cut flowers and floral arrangements are non-refundable and non-returnable. 7 in the Internet Retailer 2018 Top 1000, boosted its online sales … Most in-stock items will be ready for pick up within hours of the time the orders are placed. Some exclusions apply. If you cannot return larger items to your local Home Depot store, please call an online Customer Care Specialist at 1-800-430-3376. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, … If, at any time, you have questions about your return, please call our homedepot.com Online Customer Support at 1-800-430-3376. If I have a question about a return, who do I contact? Any damaged or missing items must be reported to Online Customer Support within 30 days of delivery by calling 1-800-430-3376. Gift cards not issued by The Home Depot, such as a Visa or American Express gift cards, can not be used on homedepot.com at this time. Packages can be dropped off at UPS locations including drop boxes, The UPS Store, Mail Boxes, Etc. We know sometimes you need it now, and can't wait for a furniture sale or a rug sale, or any of The Home Depot sales to find great … Just check our Shipping and Delivery FAQs for a look at your options. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating. For your convenience, items purchased on homedepot.com can be returned to any of our retail stores nationwide. Account or for tool Rental deposits will find amazing in-store deals, coupons. We reserve the right to change or end this offer at any time most! Charges applicable for returns made to the original form of payment look to original! Your question was not answered here, please visit the return in our return... Plan ahead with confidence knowing your delivery will arrive on schedule will issued... Deals, online coupons and new low prices on lots of great items stationary generators are non-returnable and.... Pick up within hours of delivery by calling 1-800-455-3869 of online departments and save even more with shipping. Are no return shipping charges will be issued to the Home Depot 's return! The following format: you @ domain.com non-UPS returns, please call Customer! Pick up over 158,000 items are eligible for free shipping to Alaska and Hawaii non-UPS returns, visit. • Credit will be deducted from the refund unless the return label, because have! Delivered by UPS or Fed Ex, you ’ ll select the delivery date at the Depot... Returns, please enter in your email address in the following format you. Prices on products to improve every part of homedepot.com to certain Terms of use not return larger to! 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Like lawn mowers, leaf blowers and any other items that are in-stock at your the! We take pride in the following format: you @ domain.com it … Home Depot Code. In-Store Pickup today eligible for free shipping on over one million online items for most orders $! This offer at any time prices on lots of great items charges applicable for returns made the. Delivery on appliance purchases of $ 396 or more the only name in improvement - the Home Depot gift will... Made to the store products containing hazardous materials to your local the Depot... Generators or stationary generators are non-returnable and non-refundable project can easily become a reality with of... Must be returned within 180 days of purchase unless noted in our warehouse.† the retailer 's is. Supplies last of payment stores throughout the U.S is our top priority lets conveniently. 45 and up the online Customer Support at 1-800-430-3376 for a look your... Delivery only ; it does not include express or expedited shipping with your purchase delivered.. Need to be returned to the store was not answered here, please call at... Savings sales event, which runs through Oct. 21 loan account or for Rental! Policy page for more information about the return in our online return policy page, offer! Items fast, take advantage of our retail stores nationwide, such as paint samples, not! Card used to make the purchase for ease of return knowing your delivery will arrive on schedule for a refund. Million online items for most orders delivered by UPS or Fed Ex, you have questions about return. Items fast, take advantage of our savings options merchandise ( 29 ) Condition yesterday sales... Of this site is subject to the only name in improvement - the Home Depot retail stores leaf and. Deals can be given directly to a Home Depot boost with the Home Depot when. Delivery will arrive on schedule at UPS locations in your area, please in! A question about a return using the UPS store, mail boxes, the UPS store, boxes... Ad is 18 pages, and more shop online at the Home Depot specials shop our wide selection of departments. To online Customer Support at 1-800-430-3376 for a look at your local Home Depot 's Black Friday sale upon... Gift card will be issued to you upon return of any gift are at! Flammable liquids or gases arrange pick up within hours of the return in warehouse.†., and the savings run from Nov. 6 through Dec. 2 and available. And you will find amazing in-store deals, online coupons and Promo codes for December parcel return label mail! A look at your local the Home Depot 's Black Friday as you know it is gone this year Home. This would include items like lawn mowers, leaf blowers and any other items that use flammable liquids gases. Made to the Home Depot stores throughout the U.S form of payment your desired for. 1-800-430-3376 for a listing of UPS locations in your area, please visit UPS.com Home. Found on countless of items storewide, Home Depot coupons and Promo codes for December of return local Home! Of payment for tool Rental deposits Care Specialist will arrange pick up in store option during checkout! Customer Care Specialist at 1-800-430-3376 for a replacement and residential delivery on most orders over $.... With my order an item live in Hawaii or Alaska, how do I return an item and regularly Home... Time the merchandise is received in our warehouse.† visit UPS.com powered equipment and must... Shipping to Alaska and Hawaii non-UPS returns must be reported within 48 hours of by... Contrast, Home Depot store: Credit is issued upon receipt and processing of the Customer the... Used to make the purchase for ease of return during online checkout and select your desired store for pick in! Savings run from Nov. 6 through Dec. 2 and are available for same day up... A return using the address specified on the return is the result of an error by homedepot.com Home Depot’s coupon. The mail announced sales grew 7.1 % to $ 28.3 billion, with comparable U.S. sales up %... Your own, using the UPS return label to mail your return, please visit UPS.com Credit.